Metal Construction · MET-005
Metal Processing · Switzerland · 250+ employees · Family-run business
Score: 39 → 64 (+25 Punkte)
Surface-technology specialist with industrial and trade customers.
Ausgangslage
- Industrial customers enforce tough pricing
- Differentiation through quality not communicated
- Service business underdeveloped
Eingesetzte IDEASCANNER-Hebel
- Specialization in high-quality coating processes
- Service packages for industrial customers
- Cross-selling between processes
Ergebnis
Higher average revenue per customer through cross-selling and more systematic service marketing.